Download our Loyalty App now

The Power of Flowers

Simple Rewarding Personal

How It Works

Scan your app at the till to collect flowers

🏪 In-Store Shopping

1 Flower

for every £25 spent

☕ Café Purchases

1 Flower

for every £10 spent

Flowers are added daily—just keep shopping and watch them grow!*

*Terms and conditions apply

🎁 Three Types of Vouchers

We've introduced three exciting ways to unlock rewards and benefits tailored to your loyalty level.

🌟 Promotional Offers

The same great offers you're used to. Things like Plant of the Month or our Big Tom and Plant offer—exclusive seasonal deals available to all members.

🔓 Unlockable Rewards

A new concept with 9 locked rewards. Your tier determines how many you can unlock. Tier 1 unlocks 1 reward, Tier 2 unlocks 2, and so on. Once selected, they're locked in until the end of January each year.

💝 Tiered Benefits

Exclusive discounts that grow with your tier. Enjoy special offers like discounts on seasonal items, with percentages ranging from 30-50% off depending on your tier level.

📊 How Your Tier is Determined

🚀 Your Starting Tier

Your initial tier level is determined by your spend level in the previous 12 months, giving you a head start based on your loyalty.

🌸 Moving Forward

From then on, your tier is determined by the number of flowers you collect throughout the year, making it easy to progress through rewards.

Grow Through the Tiers

The more flowers you collect, the higher you grow. There are 5 tiers in the Loyalty Club—each one unlocking more rewards, more vouchers, and extra perks.

🌱 Start Growing

Start growing by collecting flowers

📈 Move Up Tiers

Move up tiers as your flowers increase

🎁 Enjoy Rewards

Enjoy more rewards the higher you go

⭐ Extra Perks

The higher your tier, the more you can enjoy!

Daily & Monthly Earning Caps

4
Flowers Per Day (Max)
12
Flowers Per Month (Max)

Everything works together simply—collect flowers to grow through the tiers, unlock rewards to enjoy, and use your points whenever you shop.

☕ Coffee Club + Extra Benefits

As part of the Loyalty Club app, you can also enjoy our Coffee Club:

🏷️ Collect Stamps

Collect a stamp with every hot drink transaction

🎉 Earn Free Drinks

Earn a free hot drink once your card is full

📱 Digital & Easy

Keep everything digital and easy to track in the app!

💰 Points Made Simple

You'll Still Earn Points Too! Every time you shop, you'll collect points alongside your flowers.

💸 Earn as You Spend

Earn as you spend on every purchase

✨ Redeem Instantly

Redeem instantly at the till—no waiting, no vouchers

🛍️ Use Anytime

Use them whenever you like to save on your shop

⚡ Look out for Points Boosts

From time to time, you'll receive bonus points to spend—just make sure to use them before they expire! Easy, flexible, and ready when you are.

Click For Our Loyalty Club Terms and Conditions
Tier 00 Flowers Tier 11 Flower Tier 22 - 3 Flowers Tier 34 - 8 Flowers Tier 49 - 15 Flowers Tier 516 - 35 Flowers
Welcome Pack •
Early Access to
Experiences & Events		 •••••
Birthday Voucher £5£5£10£15£15
Christmas Voucher 30%30%40%50%50%
Plant Voucher 30%30%40%50%50%
House Plant Voucher 30%30%40%50%50%
Home & Gift Voucher 30%30%40%50%50%
Complimentary
Gift Wrap		 •••
Monthly Competition
Entry		 ••••
Complimentary White
Glove Service		 ••